Customer Support

Shipping and Delivery

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Returns & Exchanges

Return Window

Customers may request a return or exchange within 30 calendar days from the date the order was delivered.

Eligibility Criteria

To be eligible for a return or exchange, the following conditions must be met: The item must be unused, unopened, and in its original packaging. The item must not be damaged or tampered with. A valid proof of purchase (e.g., order number or receipt) must be provided. Items returned without prior approval may not be eligible for a refund.

Non-Returnable Items

For health and safety reasons, we do not accept returns or exchanges for the following: Opened or used products. Items marked as final sale or promotional offers. Products purchased more than 30 days ago. Perishable goods or items nearing expiration. Customized or made-to-order items.

Return Process

To initiate a return: Contact our Customer Service team at Thrivebetterly@gmail.com with your order number and reason for the return. Once approved, you will receive detailed return instructions. Returned items must be securely packaged to prevent damage in transit. Note: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect, quality or damaged product).

Refunds

Once the returned item is received and inspected: You will be notified via email regarding the status of your refund. If approved, a refund will be issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable, unless the return is due to our error.

Exchanges

We do not offer direct product exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired item. In cases where the wrong item was shipped or the product is defective, we will replace the item at no additional cost to the customer.

Damage or Defective Items

If your order arrives damaged or defective: Please notify us within 48 hours of delivery (thrivebetterly@gmail.com). Include photos of the damaged packaging and product. We will offer a replacement, store credit, or full refund depending on the situation.

Lost or Missing Packages

If your order is marked as delivered but has not been received: Please contact the shipping carrier first to verify delivery status. UPS Phone number or web page Then contact us with your order details. thrivebetterly@gmail.com). ThriveBetterly is not responsible for lost or stolen packages due to incorrect shipping information provided by the customer.

FAQ

At Thrive Betterly, we seamlessly integrate rigorous scientific research with time-honored natural remedies. Our formulations are crafted using ingredients that have been validated through clinical studies to support cellular health, promote longevity, and enhance metabolic balance. This scientific foundation ensures that each product delivers precise and effective benefits.

Simultaneously, we honor the wisdom of nature by incorporating traditional herbal practices passed down through generations. Our ingredients are ethically sourced and sustainably harvested, reflecting our commitment to environmental stewardship and holistic well-being. This harmonious blend of science and tradition allows us to offer products that nourish the mind, body, and spirit.​




We prioritize plant-based formulations and are committed to cruelty-free practices. However, certain products, such as our Collagen Complex, contain animal-derived ingredients to ensure optimal efficacy. Transparency is fundamental to our ethos; therefore, detailed ingredient information is available on each product page to assist you in making informed choices that align with your lifestyle and values.​

The timeframe for experiencing benefits varies depending on individual body chemistry and the specific supplement. For instance, products like GutReset may promote noticeable improvements in digestive regularity within a few days. Conversely, supplements targeting cellular health, such as those containing Nicotinamide Mononucleotide (NMN), may require several weeks of consistent use to manifest significant results. Patience and adherence to recommended usage are key to achieving optimal outcomes.​

Yes, our products are designed to complement each other and can be combined to enhance overall wellness. For example, pairing NMN with Grape Seed Complex can synergistically support cellular rejuvenation. However, we recommend consulting with a healthcare professional to tailor a supplement regimen that aligns with your specific health needs and goals.​

Our formulations feature a variety of natural ingredients, each selected for their proven health benefits:​

  • Moringa: Rich in antioxidants, moringa supports energy levels and overall vitality.​
  • Grape Seed Extract: Contains potent antioxidants that protect cells from oxidative stress and support cardiovascular health.​
  • Chlorophyll: Aids in detoxification and supports oxygenation of the blood.​
  • Magnesium: Essential for numerous biochemical reactions, it supports muscle and nerve function, as well as energy production
  • Aloe Vera: Promotes digestive health and has skin-soothing properties.​
    Senna: Traditionally used to alleviate occasional constipation by stimulating bowel movements.​

Each ingredient is carefully chosen to ensure efficacy and safety, contributing to our holistic approach to health.​




Authentic Thrive Betterly products are available through our official website Purchasing directly from these sources ensures product authenticity, quality, and access to customer support for any inquiries or assistance you may require.​

VitaRise is formulated with a blend of superfruits, moringa, and grape seed extract, providing a natural source of energy. These ingredients work synergistically to support mitochondrial function—the powerhouse of cells—thereby enhancing energy production without the use of stimulants like caffeine. This results in sustained energy levels without the jitters or crashes associated with caffeine consumption.​

Yes, ClearMind contains chlorophyll, magnesium, and fulvic acid, which collectively support cognitive function and stress reduction. Magnesium plays a crucial role in neurotransmission and has been shown to have calming effects on the nervous system, thereby aiding in stress management and enhancing focus.​




AloeFlow, made with 99.7% organic aloe vera, offers multiple health benefits:​

  • Digestive Health: Aloe vera has been traditionally used to support digestive function and may help soothe the gastrointestinal tract.​

  • Skin Health: The hydrating properties of aloe vera contribute to skin elasticity and may promote a healthy complexion.​

Incorporating AloeFlow into your daily regimen can support both internal and external health.​



GutReset combines senna, papaya, and hibiscus to promote digestive regularity and support the body’s natural detoxification processes:​

  • Senna: Acts as a gentle laxative, aiding in the relief of occasional constipation.​

  • Papaya: Contains enzymes like papain that assist in the breakdown of proteins and support digestive function.​

  • Hibiscus: Rich in antioxidants, it supports liver health and contributes to the elimination of toxins.​

This blend works holistically to cleanse the digestive system and promote a balanced gut environment.​

Absolutely. Each ingredient in our formulations is selected based on scientific evidence supporting its efficacy and safety. We are committed to transparency and provide access to research findings and clinical studies that substantiate the benefits of our products. This ensures that our customers can make informed decisions about their health and wellness.​




  • Senna: Acts as a gentle laxative, aiding in the relief of occasional constipation.​

     

  • Papaya: Contains enzymes like papain that assist in the breakdown of proteins and support digestive function.​

     

  • Hibiscus: Rich in antioxidants, it supports liver health and contributes to the elimination of toxins.​

     

This blend works holistically to cleanse the digestive system and promote a balanced gut environment.​

Yes, CalmEase is crafted with magnesium, B vitamins, and herbal extracts like passionflower and valerian root—ingredients well-known for their calming effects. Magnesium plays a key role in regulating neurotransmitters and supporting a relaxed nervous system. Passionflower and valerian are traditionally used to reduce restlessness and improve sleep quality. CalmEase helps your body and mind unwind naturally, supporting deeper rest and emotional balance.



  • Senna: Acts as a gentle laxative, aiding in the relief of occasional constipation.​
  • Papaya: Contains enzymes like papain that assist in the breakdown of proteins and support digestive function.​
  • Hibiscus: Rich in antioxidants, it supports liver health and contributes to the elimination of toxins.​

This blend works holistically to cleanse the digestive system and promote a balanced gut environment.​

New Me Now is designed for those seeking cellular longevity and energy at the deepest level. NMN (Nicotinamide Mononucleotide) is a precursor to NAD+, a molecule essential for DNA repair and mitochondrial function. Scientific studies suggest that increasing NAD+ levels may slow biological aging, support brain function, and improve physical energy. It’s ideal for wellness seekers interested in biohacking, anti-aging, and long-term vitality.

Collagen Complex is a powerful blend of hydrolyzed collagen peptides, vitamin C, hyaluronic acid, and biotin. Collagen is essential for skin elasticity, joint lubrication, and connective tissue strength. As we age, our body’s natural collagen production declines. This supplement helps restore skin firmness, reduce wrinkles, and support joint health from within. It’s especially beneficial for active individuals or anyone seeking youthful skin and flexible joints.

We recommend consulting with your healthcare provider before starting any new supplement during pregnancy or breastfeeding. While many of our ingredients are natural and safe, your body’s needs change during this time, and professional guidance ensures both you and your baby’s well-being are prioritized.

Grape Seed Complex contains high levels of oligomeric proanthocyanidins (OPCs), powerful antioxidants that support circulation, capillary strength, and collagen integrity. Studies show OPCs help reduce oxidative stress, promote healthy blood vessels, and protect skin from environmental damage. It’s a great supplement for cardiovascular support, radiant skin, and long-term wellness.

Yes. Our supplements are designed for consistent, daily use and contain ingredients that are generally recognized as safe (GRAS). They are non-GMO, tested for purity, and free from artificial additives. Long-term wellness is our goal, and our formulas are made to support sustained health, not just short-term fixes.




Our products are suitable for adults of all ages, with specific formulas targeting different wellness needs. For example, VitaRise supports young professionals needing energy and focus, while New Me Now and Collagen Complex are ideal for individuals focused on longevity and healthy aging. We recommend starting supplementation in your 20s or 30s as a proactive approach to wellness.

Start by identifying your main health goals—energy, focus, digestion, stress relief, or cellular longevity. Our most popular combinations include:

  • Morning Routine: VitaRise + ClearMind for natural energy and mental clarity.

  • Digestive Health: AloeFlow + GutReset to support hydration and detox.

  • Evening Routine: CalmEase + Collagen Complex for relaxation and renewal.

Longevity Focus: New Me Now + Grape Seed Complex to support healthy aging.

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